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FS#15226 — PoP Singapore

Attached to Project— Network
Incident
Backbone APAC
CLOSED
100%
On the 5th of December 2017 we had an issue on one of our equipment in the PoP of Singapore (sin-sg1-bb1-a72)

We are investigating
Date:  Friday, 08 December 2017, 01:07AM
Reason for closing:  Done
Comment by OVH - Wednesday, 06 December 2017, 05:47AM

We have raised a ticket to our vendor for more information


Comment by OVH - Wednesday, 06 December 2017, 06:05AM

For the moment everything is stable but we are still trying to find what happened with the vendor.


Comment by OVH - Thursday, 07 December 2017, 01:01AM

We are still investigating with the vendor to understand what is the issue.


Comment by OVH - Friday, 08 December 2017, 01:03AM

After an investigation with the vendor it seems that we are dropping packets due to massive attacks from Asia.
We are still investigating further and we are also working closely with our partner to put new rules in place in order to stop this issue.

At the same time we are preparing the new installation of the new routers to increase capacity between our PoP and Datacenter. Sorry for the inconvenience.