OVHcloud Network Status
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- Operational
- Degraded performance
- Partial Outage
- Major Outage
- Under maintenance
FS#12215 — gra1-23a-n5
Incident
Report for Network & Infrastructure
Resolved
The switch has restarted after a software crash and since we see have notices inconsistencies on certain ports, mainly on but not limited to the fex 117.
The errors are of the following type.
2014-12-15T02:23:24+02:00 gra1-23a-n56.fr.eu 2014 Dec 15 01:23:24 CET: %ETHPORT-5-IF_SEQ_ERROR: Error (\"Device Name:[0x3FF] Instance:[63] Error Type:[(null)] code:[255]\") communicating with MTS_SAP_IPQOS_MGR for opcode MTS_OPC_ETHPM_PORT_BRINGUP (RID_PORT: Ethernet117/1/25)
We've restarted the equipment.
Traffic has been switched by the second node pair.
Update(s):
Date: 2014-12-15 14:41:14 UTC
An optical problem between the switch and a fex was disrupting communication protocols which brought us an unstable infrastructure. At the level of optics all has been corrected. We'll put the infrastructure into production gradually.
Date: 2014-12-15 14:18:31 UTC
We still have a malfunction. We are investigating.
Date: 2014-12-15 09:01:47 UTC
There is no longer an inpact on servers as all is functioning on switch B.
We will investigate tomorrow the problem of switch A with Cisco,the port-security feature. We will keep you posted.
Date: 2014-12-15 08:58:24 UTC
We encounter similar problems after the reload. We've cut
all fex on the switch A.
The errors are of the following type.
2014-12-15T02:23:24+02:00 gra1-23a-n56.fr.eu 2014 Dec 15 01:23:24 CET: %ETHPORT-5-IF_SEQ_ERROR: Error (\"Device Name:[0x3FF] Instance:[63] Error Type:[(null)] code:[255]\") communicating with MTS_SAP_IPQOS_MGR for opcode MTS_OPC_ETHPM_PORT_BRINGUP (RID_PORT: Ethernet117/1/25)
We've restarted the equipment.
Traffic has been switched by the second node pair.
Update(s):
Date: 2014-12-15 14:41:14 UTC
An optical problem between the switch and a fex was disrupting communication protocols which brought us an unstable infrastructure. At the level of optics all has been corrected. We'll put the infrastructure into production gradually.
Date: 2014-12-15 14:18:31 UTC
We still have a malfunction. We are investigating.
Date: 2014-12-15 09:01:47 UTC
There is no longer an inpact on servers as all is functioning on switch B.
We will investigate tomorrow the problem of switch A with Cisco,the port-security feature. We will keep you posted.
Date: 2014-12-15 08:58:24 UTC
We encounter similar problems after the reload. We've cut
all fex on the switch A.